Shipping policy
Shipping Policy
Last Updated: July 2026
At LumiRose, we are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days.
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed on weekends or public holidays.
Shipping Times
After processing, estimated delivery time is:
🌍 Worldwide Shipping: 4–8 business days
Delivery times may vary depending on your location, customs procedures, weather conditions, or unexpected carrier delays.
Shipping Costs
We proudly offer FREE Worldwide Shipping on all orders.
There are no hidden shipping fees at checkout.
Order Tracking
As soon as your order has been shipped, you will receive a tracking number via email so you can follow your package every step of the way.
If you do not receive your tracking information within a few days after placing your order, please contact our support team.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase.
LumiRose is not responsible for orders shipped to an incorrect address provided by the customer.
Delayed Deliveries
While we do our best to meet our estimated delivery times, delays caused by customs, weather, holidays, or shipping carriers are outside of our control.
We appreciate your patience and understanding should any unexpected delays occur.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Our support team will work with you to find the best possible solution.
Need Assistance?
If you have any questions regarding your shipment, tracking information, or delivery status, our customer support team is always happy to help.
Thank you for choosing LumiRose.
Creating unforgettable moments, delivered with care. 🌹